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General Condtions

General Condtions

algemene voorwaarden in pdf  Download General Conditions (in PDF)    get adobe reader

These General Conditions are translated from the original dutch version. Since our compnay is based in the Netherlands, the dutch version (algemene voorwaarden) exceeds the english version. General Condtions


Contact details:
Lampen, meer dan licht
 Pajoma BV
St. Josephstraat 21
4611MJ Bergen op Zoom, the Netherlands
Tel.: 0031 - 164 - 257801
Chamber of Commerce (Breda):  20072873
VAT Number: NL8183849123.B01
Bank: tnv VOF van Overmeire
IBAN: NL73INGB0683549170

In General

By filling out your order you acknowledge our payment, delivery and guarantee/warranty terms of Lampen, meer dan licht . Lampen, meer dan licht preserves the right to change these terms. In case of a closed deal, the terms apply as they did on the order date. These General Conditions are deposited at the Chamber of Commerce and so available to everyone.

Payment Terms 

Payments to Lampen, meer dan licht
are offered through IDEAL, by prepayment, or by MultiSafepay with MasterCard, Visa, DIRECTebanking, MisterCash/Bancontact of Giropay. For each payment there is a separate discount or surcharge on the order amount. (click here for the current discounts).

iDEAL allows you a 100% safe and easy online purchase. It is only available for Dutch Bank Accounts, and you pay in the familiar online banking environment of your own bank. (click here for more info about iDEAL). If you choose for prepayment, you’ll book the order amount to our Account: VOF van Overmeire, IBAN: NL73INGB0683549170 en BIC: INGBNL2A.

MultiSafepay also secures a 100% safe payment. By signing up a MultiSafepay-account one fulfill the payment with his own favorite payment-method like MasterCard, Visa, etc. (click here for more info about MultiSafepay).

Upon receipt of your payment in order to make your order ready for shipping or pickup. You’ll receive a separate email confirmation that your order has been shipped or can be retrieved.

All Prices include VAT (19%)

Delivery Terms

Delivery (Shipping & Pickup)

Your order is delivered for free within the Netherlands, worth € 12,50. When you choose to pick up your order at our store in Bergen op Zoom (NL) you even get a discount of € 5,- on the total order. For this free delivery or discount, one has a minimum spending of € 49,99. Below this amount, the order can be picked up or for a low fee of € 3,95 delivered within the Netherlands. For delivery outside of the Netherlands there can be a separate delivery cost, "For international deliveries: click here to see the current delivery costs".

For delivery, the customer receives an email with the confirmation that the order is shipped. Pickup by the customer is also confirmed with an email when the order is ready for pickup.

Delivery Time
Lampen, meer dan licht aims to keep a large amount of articles on stock and to deliver within 1 to 10 working days. In case this amount exceeds, Lampen, meer dan licht will inform the customer with an email. All discussed and mentioned delivery times are an indication only and therefore cannot lead to any right or responsibility.

When purchasing products, the customer can terminate the agreement without giving any reason to dissolve within 7 days. This period commences on the day of receipt of the product by or on behalf of the customer. Returns can only be indicated by sending an email to , stating your name, address and invoice number. For special orders, such as separate ordered lighting , quotations, lighting not within the current range or more then 6 of the same article, this right of return does not apply. A reported return can be brought to the store or sent to:

Lampen, meer dan licht
St. Josephstraat 21
4611MJ Bergen op Zoom

Note: returns without notice by email will not be processed. Refund of the purchase, the order-amount minus the administration- and delivery-costs of € 12,50, occurs when the article is received by Lampen, meer dan licht , completely intact and in the original packaging.

See Warranty Terms for defective articles.


Warranty Terms

Lampen, meer dan licht guarantees that each product meets the reasonable requirements of reliability and/or usefulness to the existing legal provisions and/or government regulations, known on the date of ordering. All our products are subject to the warranty of the manufacturer, which runs at least 12 months after purchase.

In case you want to return articles for repair, one can send an email to stating your name, address and invoice-number. You’ll then receive a retour-number. Then the article can be brought to our store in Bergen op Zoom (NL). Delivery by post is possible, however shipping cost are borne by the customer. The address is:


Lampen, meer dan licht
St. Josephstraat 21
4611MJ Bergen op Zoom


Cases of breakage or damage through transportation must be reported within 5 days of receipt by email . Stating name, address and invoice number. If possible, include a photo of the damage will fasten up the claim. An insured delivery not reported within 5 days cannot be compensated when reported to TNT.

Logically, warranty on consumables as light sources (bulbs, halogen lamps or saving lamps) cannot be claimed.


Lampen, meer dan licht respects the privacy of all his cutomers and users of its website and ensures that the personal information you provide will be treated confidentially. Personal information is only used to processs orders as quickly and easily as possible. Lampen, meer dan licht shall not be used otherwise by any third party. 


All images are displayed as best as possible. Yet some details of the articles can differ from the images shown on the website. Lampen, meer dan licht cannot be held responsible for differences in the pictures and reality.


Products, Prices and Obligation to supply

All articles and related information are displayed as best as possible. However, items change, are no longer available and a price of an item can change, such as promotions. Lampen, meer dan licht cannot be held responsible for differences that logically change over time, therefore there is no obligation to supply.



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